Q. I have too many printing questions and need immediate assistance?
A. Please feel free to email us at firstname.lastname@example.org or call 516.369.2654 and one of our prepress specialists will help you out.
Q. Do you print other items not displayed on this website?
A. Yes. We have many other sizes, paper stocks, and quantities available. Email us at email@example.com or call 516.369.2654 .
Q. How quickly will I receive my print job?
A. Most jobs are printed in two business days, some pieces may take up to five business days. If you need a job quicker we also offer rush printing. Click here to view products we print within 24 hours.
Q. Do items from the LoudEgg Store have different turnaround times?
A. Store items such as shirts and hats are in production for 2-7 business days. We try our best to get them out as quickly as possible.
Q. Do I pick up my print job or will it be delivered?
A. You may come get your printed pieces at 405 Plandome Road in Manhasset, NY 11030 or LoudEgg will ship them to you via UPS for an additional fee. Merch Items in the LoudEgg Store are can only be shipped. Pickup and local delivery are not available for store items. If you are located in New York City, click here to read more about the Printer NYC Program.
Q. What is Offset Printing?
A. Offset Printing is a widely used printing technique where the inked image is transferred (or “offset”) from a plate to a rubber blanket, then to the printing surface. When used in combination with the lithographic process, which is based on the repulsion of oil and water, the offset technique employs a flat (planographic) image carrier on which the image to be printed obtains ink from ink rollers, while the non-printing area attracts a film of water, keeping the non-printing areas ink-free.
Q. What type of files can I send to LoudEgg?
A. .PDF. You may also send the file in the following types: jpg, jpeg, tif, tiff, eps, and png. We prefer that you send .PDF with embedded or outlined fonts. .PDF’s are easier to handle and will likely speed up your turn-around. Remember to save files in CMYK mode, add bleed, and flatten your files before uploading. Click here to view and download templates.
Q. Which colors do you offer for Foil Business Cards?
A. LoudEgg offers many metallic foil colors. Click here to view foil colors.
Q. Which colors do you offer for Painted Edge Business Cards?
A. We offer multiple colors for painted edge cards. Click here to view edge colors.
Q. What resolution should my file be?
A. We only accept 300 dpi files and no less.
Q. How should I set up my bleed and crop marks?
A. Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product. Please keep all text at least 0.125″ inside the cut-line. Click here to view and download templates.
Q. What is UV Coating?
A. Ultra-violet coating (UV) is a glossy coating applied over ink printed on paper and dried by exposure to UV radiation. UV coating can be applied by silkscreen. UV coating/varnish is glossier than all of the other coatings. 80 text and heavier weights of paper can be UV coated, however, cover weights are preferred. UV can be used on smooth, uncoated papers. UV can be applied on spot locations of the paper or by flooding the page. This coating application can deepen the color of the printed area. Drying is virtually instantaneous when exposed to the correct level of UV light so projects can move quickly into the bindery. A printed page with UV Coating applied has a very shiny surface.
Q. What is Aqueous Coating?
An aqueous coating is a fast-drying, water-based, protective coating which is applied in-line on press to attain a selection of finishes more economical price than varnish. This clear coating provides a high gloss surface which protects the surface from dirt, smudges, fingerprints and scratch. Aqueous coating improves postcards durability as they go through mail or inserted in pockets.
Q. What is Matte Coating?
A. No coating, no shine. A professional and more traditional look.
Q. What is Die-Cutting?
A. Die-cutting is like using a cookie cutter. A hand-operated, die-cutting machine uses steel rule die shapes to cut through a wide range of materials quickly and easily.
Q. What is the LoudEgg Store return policy?